I no longer see an item that I wanted to purchase. Will it be available again?
If you no longer see an item that was once available on our website, please contact Customer Service by phone or email. It's possible that the item may be available, but no longer on our website because we update it frequently.
How can I track my order?
After your online order has been processed and shipped, you will receive an email providing the tracking number as well as information on how to track your package. You can also log in to your Paypal account and select Review Orders/ Track Packages to view tracking information.
Can I remove items from my order?
Items cannot be removed from an order once it has been placed. Please contact Customer Service by phone or email as soon as soon as possible to modify your order. Once shipped, changes can't be made.
Can I cancel my order?
If your order is still being processed and has not been shipped, you may Customer Service by phone or email to cancel your order. Once the order has shipped, you can't cancel your order. Please refer to the Return Guidelines once you receive your order.
What should I do if I receive a damaged/ incorrect item?
If you received an incorrect or defective item, please contact Customer Service by phone or email within 14 days of receiving the item(s). Please refer to our Customer Support page for more information about defective or incorrect items.